Stories & Guidance

A quiet place to read,
remember, and learn.

Reflections on grief, the aftercare process, and the small rituals that help — written with care for pet owners and the clinics who walk beside them.

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Clinic Resources·Clinic Staff

Front desk to farewell: how NZ vet receptionists shape the euthanasia experience

Receptionists are the first voice a grieving family hears and the last person they see before they leave. Here's a practical guide for NZ vet teams on how to support them — and the families they care for — through every euthanasia appointment.

6 May 20265 min readRay Bachert

5 ways NZ vet teams can protect wellbeing through end-of-life work

End-of-life care is some of the most rewarding work in NZ vet practice — and some of the most quietly draining. Here are five practical ways for clinic owners and team leads to protect their people.

6 May 20266 min read

A quiet place to read, remember, and learn.

Front desk to farewell: how NZ vet receptionists shape the euthanasia experience

5 ways NZ vet teams can protect wellbeing through end-of-life work

A quiet place to read,
remember, and learn.